I wanted to take some time and tell you about some exciting news at Evergreen.   First, you might have noticed the computer laptops in the examination rooms.   We have shifted to paperless medical records.  This improves our efficiency in a variety of ways, not to mention we can actually read the other entries without having to decipher “doctors handwriting”.  Paperless medical entries are becoming standard in human medicine, and as we progress with the system, we hope to be able to scan in radiographs and referral letters.  This means that we have one access point to retrieve your pet’s medical records, and can review all the history simply and accurately.  

This year is a big year for Evergreen Animal Hospital.  Starting in June, we are going to begin the process for certification by the American Animal Hospital Association.  This certification is granted to hospitals that excel in quality animal health care.  The following AAHA list is the “top reasons to become accredited.” 

1        Accreditation increases overall effectiveness by fostering an atmosphere in which all team members work together to create processes and standard operating procedures.

2        The evaluation process is truly an opportunity for you to look at your practice beliefs, philosophies and processes and to continually benchmark and improve your practice.

3        Established standards for the veterinary industry raise the bar on veterinary care.

4        AAHA accreditation is voluntary and sets you apart from competitors.

5        Re-evaluations every three years helps practices keep up-to-date on changes in the veterinary industry.

6        Working through the standards helps to promote safety within the practice.

American Animal Hospital Association | Copyright © 2008

         

I would also like to celebrate new family members to Evergreen Animal Hospital.

Please welcome James Kane, Ethan Hankwitz, and Gianna Iaia into the world.  Dr. Kane, Dr. Hankwitz and Dr. Bart are quite happy but somewhat sleep-deprived parents.   

Dr. Bart is in the process of becoming a “Certified Veterinary Acupuncturist” through the Chi Foundation.  I am delighted to bring this service to the clients and to provide another treatment modality for pets.  Acupuncture involves stimulating certain points along energy channels called meridians.  This ancient art of medical practice goes back 8000 years!  Acupuncture is great for conditions such as arthritis, and can help a variety of other chronic problems.  As I am still learning this process, I would like to offer a reduced rate for clients that are interested in acupuncture.  Please allow an hour appointment for the first session, and at least 2-3 sessions are needed before improvement is seen.  Please speak with the receptionists, or call me if you have any questions. 

As always, if we exceed your expectations, please tell your neighbor, and if we fall short of your expectations, please speak with Denise Iaia or me. 

Thank you for your support

Bart Iaia, DVM